Privacy Policy
1. Introduction
Healing with Tamrin ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and protect information that applies to our website, HealingwithTamrin.com, and the services provided through it.
2. Information We Collect
We collect information in the following ways:
- Information you provide: When you book a session, subscribe to our newsletter, or contact us directly, we collect personal information such as your name, email address, phone number, and any other information you choose to share.
- Payment Information: Payments are processed by third-party payment processors. We do not directly store your credit or debit card details.
- Automated Information: When you visit our website, we automatically collect certain information about your device, browsing actions, and patterns. This may include your IP address, browser type, referring/exit pages, and data about your interactions with our website (e.g., pages viewed). This information is collected through cookies and other tracking technologies.
3. How We Use Your Information
We use your personal information for the following purposes:
- To provide our services: To process bookings, respond to inquiries, and provide you with requested information about our offerings.
- To improve our website and services: To personalise user experience, enhance our website, and analyse usage trends.
- To communicate with you: To send you newsletters, updates, and promotional materials, only if you have opted in to receive these communications. You may unsubscribe at any time.
- For security and compliance: To monitor and protect against fraud, manage risks, and ensure compliance with legal obligations.
4. How We Share Your Information
We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:
- With service providers: We may share your information with trusted third parties that provide services on our behalf, such as payment processors, website hosting, and analytics providers.
- For legal reasons: We may disclose your information if required to do so by law or if we believe such action is necessary to protect and defend our rights or property, to ensure user safety, or to comply with a legal obligation.
5. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your experience. Cookies are small files stored on your device that collect information about your preferences and interactions with our website. You can manage your cookie settings through your browser at any time.
6. Data Retention
We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. This includes retaining data to meet any legal, accounting, or reporting obligations.
7. Your Rights
Under UK data protection law, you have the following rights regarding your personal data:
- Access: The right to request copies of your personal information.
- Correction: The right to request correction of any inaccurate or incomplete information.
- Deletion: The right to request deletion of your data, subject to certain exceptions.
- Restriction: The right to request that we restrict the processing of your data in certain circumstances.
- Data portability: The right to request transfer of your data to another organisation or directly to you.
- Objection: The right to object to certain types of processing, such as marketing communications.
If you wish to exercise any of these rights, please contact us at hello@healingwithtamrin.com.
8. Security
We take reasonable measures to protect your personal information from unauthorised access, use, or disclosure. However, please note that no method of transmission over the Internet or electronic storage is completely secure.
9. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or the content of such websites.
10. Updates to This Policy
We may update this Privacy Policy occasionally to reflect changes in our practices, legal requirements, or other operational reasons. Please review this page periodically for any updates. Your continued use of our website following the posting of changes constitutes your acceptance of such changes.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Email: hello@healingwithtamrin.com
Last Updated: 7th November 2024
